Cuando el hermano de Mikel vino a visitarnos me dí cuenta de que le ocurrió algo que a nosotros también nos pasó al principio y no había comentado por aquí. Y es que cuando nos cambiamos de GiffGaff a Three (en esta entrada se los comenté) tuvimos que llamar al 444 para recargar el teléfono y añadir la tarifa que queríamos, algo un poco complicado al ser en inglés y encima por teléfono. Así que me he propuesto escribirles lo que oiréis cuando vayáis a recargar el teléfono con una tarifa de 15 libras para Three (hay algunas cosas que no entiendo y que están puestas entre interrogantes pero no es necesario entenderlas).
Lo primero que debes hacer es ir a una tienda y pedir "I want a top up for Three, 15 pounds", es decir, queremos recargar para la compañía Three 15 libras, con esto tendremos gratis 300 minutos para llamar a cualquier compañía inglesa, 3000 sms e internet ilimitado. En la tienda (nosotros lo solemos hacer en Tesco) os darán un ticket como el siguiente:
When Mikel's brother came to visit us I realised that he had the same problem that we had when we arrived and I forgot to comment it here. When we changed the company Giffgaff to Three (in "this link" I told it) we had to call to the number 444 to top-up the phone and add the tariff that we wanted, and this is a complicated thing when you don't know English very well and by phone it's worse. So today I will tell you everything you will hear when you want to top up your phone with the 15 pounds tariff for Three. (There are some parts I couldn't understand, so there is a question mark there).
First of all, you should go to a shop and ask "I want a top up for Three, 15 pounds", with that money we willl have 300 minutes to call to any english phone company, 3000 sms and unlimited internet. In the shop (we usually buy it in Tesco) they will give you a voucher like that:
Lo primero de todo es llamar al 444 con nuestro teléfono y oiremos lo siguiente:
First of all, you have to call to the number 444 with your mobile phone and we will hear that:
First of all, you have to call to the number 444 with your mobile phone and we will hear that:
"Welcome to pay as you go on Three with the amazing rates that never expires you can talk, text and ¿bride? your dates. Your current balance is ... pounds and ... pennys.
-To top up press 1.
-To buy an add-on press 2.
-To hear all your remaining allowances and expiring dates and for more information of your tariff press 3."
Lo primero que haremos será recargar, por lo que presionamos el número 1.
We will top up first, so we have to press 1.
We will top up first, so we have to press 1.
" -To top up with a voucher press 1.
- To top up with a registered credit card or debit card press 2.
- To find out more and how and where to top up press 3.
- Or press 0 to come back to the main menu"
Nosotros tenemos un ticket (voucher) por lo que presionamos el número 1 de nuevo.
We have a voucher, so we have to press 1 again.
We have a voucher, so we have to press 1 again.
"If yoy are a mobile broadband customer you need to activate your voucher in www.three.co.uk/My3
-To top up the handset you are calling from press 1.
-To top up another handset press 2.
-If you need to top up your mobile broadband go to www.three.co.uk/My3"
Como lo hacemos desde el teléfono que queremos recargar marcamos el 1.
We are calling from the same phone we want to top up, so we press 1.
We are calling from the same phone we want to top up, so we press 1.
"Please enter your 16 digit numbers follow by the hash key (#). To cancel press the start key (*)"
Introducimos los 16 números que tenemos en el ticket (el voucher number) y le damos al #.
We put the 16 digit numbers which we have on the voucher and we press the #.
We put the 16 digit numbers which we have on the voucher and we press the #.
"Thank you, please hold..."
Ahora te dice que esperes si quieres continuar, pero lo mejor para no liarnos es colgar una vez hayamos recargado y volvemos a llamar al 444 de nuevo para elegir la tarifa de 15 libras.
Now they ask you to wait if you want to continue, but it's better if you ring off the phone and call to the 444 again to chose the 15 pounds tariff.
Now they ask you to wait if you want to continue, but it's better if you ring off the phone and call to the 444 again to chose the 15 pounds tariff.
"Welcome to pay as you go on Three with the amazing rates that never expires you can talk, text and ¿bride? your dates. Your current balance is ... pounds and ... pennys.
-To top up press 1.
-To buy an add-on press 2.
-To hear all your remaining allowances and expiring dates and for more information of your tariff press 3."
Presionamos el número 2 (los add-on son las distintas tarifas que hay).
We have to press 2 (the tariffs are called add-on).
We have to press 2 (the tariffs are called add-on).
" -If you want a ¿band look? minutes, texts and all-you-can-eat data, you can use your credit to get all in one 15 add-on, this give you all-you-can-eat data, 300 minutes, 3000 texts to use in 30 days for just 15 pounds. Press 1 to buy this add-on now.
-If you like to hear all add-ons are availables to you press 2.
-To return the main menu press 3"
Como queremos la tarifa de 15 libras presionamos el 1.
As we want the 15 pounds tariff, so we press 1.
As we want the 15 pounds tariff, so we press 1.
"The cost of this add-on will be deducted from your current balance of .... pounds and .... pennys. You have selected all-in-one-15, press # to confirm or press * to select again.
Le damos al # para confirmar.
We press # to confirm.
We press # to confirm.
"Thank you. This has been applied succesfully".
Y ya tenemos nuestro teléfono con la tarifa de 15 libras para disfrutarla durante un mes. ¡No os olvidéis de recargar de nuevo cada mes!
Espero que os haya servido de ayuda, yo lo hubiera agradecido aquel día que intenté entender que me decía la grabación xD